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Call EarPops toll-free at 1-800-322-2779, Mon-Fri 8am–5pm (CDT) to place an order, or ask us a question.

Returns Policy

Updated: 06/03/2015

If you aren't satisfied with the product, you may return it to us; however, we charge a $1.00 restocking fee for each pair of EarPops™ returned, or 15% for other products.

If you purchased your EarPops™ using a discount offer, we will withhold the discount from your refund, and we will also withhold a flat-rate shipping fee of $2.60/item for all (US) returns and $10.00/item for all International returns.

We will exchange your EarPops™ or refund your money (minus the fees above) up to 30 days after purchase. Your items must be returned in the original package, unworn.

How To Return an Item

Send exchanges and returns to:

Nu-Life of Illinois, Inc.
P.O. Box 450
Lawrenceville, IL 62439

Be sure to include the following information:

  • A note explaining the reason you're returning the item
  • Whether you wish to exchange the item or want a refund
  • Your order number (found in the order confirmation email that was sent after your completed your order)
  • If you want a refund and you paid by credit card, your card will be credited.

If you have any questions about our returns policy, please contact us toll-free at 1-800-322-2779.

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