Call EarPops toll-free at 1-800-322-2779, Mon-Fri 8am–5pm (CDT) to place an order, or ask us a question.
If you aren't satisfied with the product, you may return it to us; however, we charge a $1.00 restocking fee for each pair of EarPops™ returned, or 15% for other products.
If you purchased your EarPops™ using a discount offer, we will withhold the discount from your refund, and we will also withhold a flat-rate shipping fee of $2.60/item for all (US) returns and $10.00/item for all International returns.
We will exchange your EarPops™ or refund your money (minus the fees above) up to 30 days after purchase. Your items must be returned in the original package, unworn.